Shipping policy

For domestic (U.S.) orders: Orders are normally processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

The shipping times featured during the checkout process are estimates provided by the carrier of how long the order will take to arrive once it has been processed and shipped out. They are estimates of transit time and do not include processing time. We cannot guarantee these estimates to be accurate, as delays across all carriers are common at this time. As a result, we also do not provide refunds for shipping charges or reshipments if carriers are late or delayed.

If you select the “2-Day Express Option” and your order is placed prior to 3 PM EST on a business day, you will receive your order 2 business days later.

If you select the “2-Day Express Option” and your order is placed after 3 PM EST on a business day (or if it is placed any time during a non-business day), your order will ship on the next available business day and then arrive 2 business days following that.

Please note that if your shipping address is inaccurate or incomplete, this may delay your order and cause additional processing time, including orders placed with the "2-Day Express Option."

All shipping costs are the amounts paid entirely and directly to the carrier. They are provided to us by the carrier based on the shipping level and size of the package.

For international orders: Any import duties or charges are the responsibility of the customer and are not factored into the order amount. We are not involved in any customs-related payments and cannot issue refunds for any customs duties or taxes paid. There may also be other additional fees required for the delivery of the shipment, depending on the regional carrier.

Shipping times may vary depending upon region. Processing for international orders may take longer than 1 to 2 business days. Transit times may vary as well. In most cases, international orders tend to take 7 to 12 business days to arrive after being shipped, pending any delays in transit.

We cannot guarantee the transit estimates displayed during the checkout process to be accurate for international orders, as delays across all carriers are common at this time. As a result, we also do not provide refunds for shipping charges if carriers are late or delayed.

If you have any questions or concerns regarding the status of your order, please contact us at support@mygloskin.com.

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.